auto collision service

We Meet Nice People by "Accident"



Company News

Our Customers are our first priority. Here at Auto Collision Service, we are committed to customer service.

Communication is the key to customer service, and we have taken it to a new level with our vehicle tracking service.

Auto Collision Service values our customers privacy. Each individual will have access to track their own vehicle without worry.




Our Locations

AUTO COLLISION SERVICE
501 New Churchmans Road
New Castle, DE 19720
Phone: (302)-328-5611
Fax:(302)-328-0227

AUTO COLLISION SERVICE
2510 W. 2nd Street
Wilmington, DE 19805
Phone: (302)-575-1580
Fax: (302)-657-8499


AUTO COLLISION SERVICE
413 N. Bedford

Georgetown, DE  19947

Phone:  (302)-856-7070

Fax:  (302)-856-6675

 

 



Click for Location Map

Auto Collision Service is always striving to improve customer satisfaction. Please take the just a few minutes of your time and tell us what you think of our service. Thank You.


First Name: Last Name:

1. Based upon your most recent service, how would you rate your overall satisfaction with us?

Excellent Good Average Fair Poor

2. Do you feel that your waiting time was:

less than expected reasonable too long

3. How would you rate our performance in the following areas?

  • Employee cared about and understood my needs and concerns.
Excellent Good Average Fair Poor
  • Service delivery was timely and responsive.
Excellent Good Average Fair Poor
  • Employee was able to assist me or direct me to appropriate source.
Excellent Good Average Fair Poor
  • Employee was courteous and friendly.
Excellent Good Average Fair Poor
  • Employee was qualified, knowledgeable and well-informed.
Excellent Good Average Fair Poor
  • Transaction was handled in a professional manner.
Excellent Good Average Fair Poor
  • Accessibility (facility, staff, hours of operation)
Excellent Good Average Fair Poor

4. Did you use our Online Vehicle Tracking service? Yes No

5. Did you receive your link email in a timely manor? Yes No N/A

6. Was the online information helpful? Yes No N/A

7. How would you rate your overall satisfaction with our Online Service?

Excellent Good Average Fair Poor


Thank You for taking the time to fill out this survey.
The information provided will help us serve you better in the future.